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| Black
Box Flight Recorder Technology |
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| Mutek's
Black Box Flight Recorder for software operates like a flight
recorder for business critical applications on servers and client
machines. The Black Box Flight Recorder transparently records
the online operation of applications and delivers alerts before
failures occur, without any modifications to the applications
or the system. Application activity is recorded at multiple
levels, from the user's experience, through the system level
operations and down to the program's code lines executed by
the running process. In case of crashes or other errors, system
and development personnel access the Black Box Flight Recorder
through the network, playback the failed scenario and pinpoint
the root cause of the problem. Mutek's Black Box Flight Recorder
solutions include Black Boxes for servers and clients, with
front-end consoles for configuration, problem pinpointing and
analysis, and Black Box management. |
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USER
LEVEL
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| The
Black Box Flight Recorder records all the user actions:
keystrokes, mouse movement and clicks, screen operations,
etc. The user's actions are played back both visually,
a movie of the user's experience, and in text format,
detailing every action taken. |
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SYSTEM
LEVEL
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Looks
at application behavior by focusing on outside visible
events and interactions. File systems, communication channels,
registry access, networks connections, processes, threads
etc.
Its unique insight into critical problem indicators in
correlation with application runtime context enables quick
pinpointing of a large range of software problems.
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CODE
LEVEL
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Record,
replay and pinpoint problems down to the line level of
the program. The code level records actual internal operation
of programs.
The Black Box does not require any debug information or
source code to reside on the computer where the Black
Box is running, nor does it require any changes to the
programs during development or to the production environment
itself. |
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| SEND
ALERTS |
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| The
Black Box Flight Recorder can send alerts before software
failures occur. The alerts can be configured to identify
specific actions and respond dynamically to preconfigured
run-time events, automatically setting aside critical
tracing data at the first sign of trouble. |
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PLAYBACK
& PINPOINT ERRORS
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USER
LEVEL
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| View
the users action and experience in a controllable video-like
environment. Pinpoint the exact instance in which the
problem occurred, and view all the actions leading to
the error. |
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SYSTEM
LEVEL
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The
Black Box log will pinpoint the root cause of the system
level problem by marking failed actions in red. Replay
the scenario step by step and see all the actions leading
to the pinpointed problem.
Controllable real - time synchronized graphic analysis
for servers. Filter and select system actions and parameters
to be viewed. |
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CODE
LEVEL
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Pinpoint
bugs and other internal problems in the application's
code.
Filter, step, break and browse through the recorded scenario,
line by line, without having to reproduce the entire operating
environment. |
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| CAPABILITIES
Of MUTEK'S SOFTWARE BLACK BOX TECHNOLOGY |
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Works
in Production Environments
- Runs
on your servers and clients in online production environments.
- Attaches
to live running processes.
- Records
all programs running on the same machine.
- No
need for any software preparation or changes.
- No
need to change server software.
- System
level supports all languages, multi-process multi-threaded
applications.
- Code
level does not require debug information on production sites
and does not add any code to applications.
- Supports
servers in ASP models: multiple instances of same program
can be switched online.
Transparent
Operation
- Continuously
records last "x" minutes of system operation.
- Minimal
impact on performance (typically around 1%).
- Small
foot print: The Black Box runs as a single process and records
execution information to a single configurable log file.
Recording
Capabilities
- Records
all applications running on the server, including multiple
instances of the same application (ASP Mode).
- Records
at multiple levels: from user interactions, through system
recording, to code level.
- Changes
recording profiles dynamically with online control instructions,
runtime system or applications events, or timers.
- Reproduce
and pinpoint crashes at zero cost: At level zero you have
zero impact on performance: yet you will get a symbolic
stack dump on a crash.
Alert
Capabilities
- Automatic
crash alert.
- User
configurable alerts based on system events or application
internal events.
- Automatic
actions (e.g. e-mail, run program) on user specified triggers.
Replay,
Analysis and Error Pinpoint Capabilities
- System
level console for system administrators and support providers
(AppSight).
- Code
level console for system developers (BugTrapper).
- Complete
replay of server and client application failure at multiple
levels for multiple programs.
Management
and Control Capabilities
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Remote control and inspection of Black Box over the web:
support systems everywhere.
- Multiple
online connections to the same Black Box.
- Changeable
recording profiles and recording levels, including dynamic
triggers based on server
- events
or application internal states.
Complete
Solution
- Our
solutions run on business critical servers and clients,
and can be used by system administrators, support providers
and system developers.
Proven
Technology
- Hundreds
of customers. Selected by Microsoft under worldwide license.
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Privacy
Policy |
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| Copyright
© 2001 Mutek Solutions Ltd. All Right Reserved |
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